Review of guaranteed service levels 2025–2030

Status
In effect

The Electricity Distribution Network Code (EDNC) requires the QCA to review the guaranteed service level (GSL) measures, thresholds and payments that Energex and Ergon Energy are required to meet.

We are reviewing the GSL thresholds, measures and payments for the next regulatory period, which is the five years from 1 July 2025 to 30 June 2030.

We released a consultation paper on 28 March 2023 and received 4 submissions in response, which are available below.

We released a draft decision on 21 July 2023 addressing issues raised in response to the consultation paper.

Stakeholders are invited to provide written submissions on our draft decision by 1 September 2023.

Title Document
20 July 2023 Draft report Draft decision pdf, 715.51 Kb
20 July 2023 Other documents Draft amended EDNC (v5) pdf, 770.27 Kb
20 July 2023 Notice Final consultation notice pdf, 127.33 Kb
Title Document
20 June 2023 Submission Energy Queensland – response to QCA information request – June 23 pdf, 229.61 Kb
12 May 2023 Submission Queensland Consumers Assocation – May 23 pdf, 181.42 Kb
12 May 2023 Submission Australian National University – May 23 pdf, 175.39 Kb
12 May 2023 Submission Energy Queensland – May 23 pdf, 165.50 Kb
Title Document
28 March 2023 Consultation paper Consultation paper GSL review 2025 to 2030 pdf, 580.01 Kb
Title Document
28 March 2023 Notice Consultation notice GSL review 2025 to 2030 pdf, 89.27 Kb