Review of guaranteed service levels 2025–2030

In effect

The Electricity Distribution Network Code (the Code) requires the QCA to review the guaranteed service level (GSL) measures, thresholds and payments that Energex and Ergon Energy are required to meet.

We are reviewing the GSLs and related payments for the next regulatory period, which is the five years from 1 July 2025 to 30 June 2030.

We released a consultation paper on 28 March 2023. It provides information on key issues we are considering.

Stakeholders are invited to provide written submissions by 12 May 2023.

Title Document
28 March 2023 Consultation paper Consultation paper pdf, 580.01 Kb
Title Document
28 March 2023 Notice Consultation notice GSL review pdf, 89.27 Kb