SEQ market monitoring

In progress

Retail electricity prices for residential and small business customers in south east Queensland have been deregulated since 1 July 2016. The QCA monitors the SEQ retail electricity market to assist the Queensland Government to ensure that electricity customers have the opportunity to benefit from increased competition in the market. Our reports cover retail prices, discounts and incentives, retail fees, customers receiving assistance with their electricity bills, new types of electricity plans, market competitiveness and other topics the government asks us to report on.

We released a scoping paper in October 2016, which outlined how we intended to monitor the operation of the SEQ retail electricity market for residential and small business customers for 2016–17. We published the 2016–17 market monitoring report in November 2017, and have released a number of quarterly and annual reports on the market since January 2018. Our latest report and appendix, for 2019–20, was published in December 2020.

In June 2021, the Minister for Energy, Renewables and Hydrogen directed us to report on the operation of the SEQ market each year from 2020–21 to 2024–25. Our report for 2020–21 will be published by 21 December 2021.

In October each year, we also publish a report on solar feed-in tariffs in the SEQ retail electricity market for the previous financial year. These reports are available on our solar feed-in tariffs page.

The QCA has also made submissions to the Australian Competition and Consumer Commission (ACCC) and the Australian Energy Regulator (AER) regarding certain aspects of their regulatory and monitoring roles in the SEQ retail electricity market. Our submissions are available below.

Title Document
21 December 2018 Submission QCA submission – ACCC NEM monitoring – Dec 2018 pdf, 670.88 Kb
30 March 2018 Submission QCA submission – AER pricing information guideline review – Mar 2018 pdf, 600.19 Kb