General enquiries

We will acknowledge all enquiries promptly once we receive them. However, depending on the nature of the enquiry, there may be some delay before you receive a formal response. Before submitting an enquiry relating to a QCA decision or process, please read the relevant FAQs and fact sheets. The information there may answer your query or help to clarify the subject of your enquiry. The following links may be helpful:

Electricity FAQs

Complaints about the QCA and staff

The QCA’s policies and guidelines relating to complaints may be accessed below.

Our phone

Tel: +61 (7) 3222 0555

Our postal address

GPO Box 2257
Brisbane Q 4001

Our location

Level 27, 145 Ann Street
Brisbane, Queensland
Australia 4000

Contact form

You may use this form to send us your comments, which will be treated in confidence.